Privacy Policy

The Children's Education Centre

Who we are

The Children's Education Centre is an educational publisher at thechildrenseducationcentre.com, selling digital educational resources including spelling workbooks and audiobooks for children aged 5–11, and providing GCSE Maths tutoring support for students aged 14–16.

What information we collect

When you make a purchase, our payment processor (Payhip) collects your name, email address, and payment details. We receive your name and email so we can deliver your order and respond to queries.

If you register interest in our GCSE Programme, we collect the information you provide including your name, email, phone number, and details about your child's educational needs.

Booking, enrolment and renewal

Booking a free consultation, applying to the GCSE Programme, or enrolling collects your name, email, phone number, your child's year group and current/target grade, and any notes you give us about your child's needs, so we can arrange a discovery call, recommend the right tier, and set up your child's programme. Enrolling also collects your agreement to our Terms of Use, recorded with a timestamp and your typed signature.

If your child is already enrolled, renewing their programme through a personal renewal link (sent to you by email, unique to your child) collects the same kind of student and parent details, plus the programme tier you choose for the new term.

The Learning Portal

Once enrolled, your child and you get a login to our Learning Portal. This holds homework set and submitted, session attendance, progress and diagnostic assessment results, messages between your child, their tutor, and you, and account details such as your child's learning style and a personalised "buddy character" they choose. We use AI tools (Anthropic's Claude) to help generate personalised homework, mark practice work, and power an in-portal tutoring assistant, always with a member of our team overseeing the programme, never to make decisions about your child unsupervised.

Payment processing

GCSE Programme payments are handled by Stripe. We never see or store your card details, Stripe processes them securely and gives us confirmation of payment, the amount, and a customer reference so we can keep your account up to date. Spelling Series purchases are handled the same way by Payhip, as described above.

How we use your information

We will never

Cookies

Our website uses cookies for analytics to understand how visitors use the site. Some pages use the Facebook Pixel to measure advertising effectiveness. On your first visit you'll see a cookie banner where you can accept these or continue with only the cookies needed for the site to work, analytics and advertising cookies aren't set until you accept. You can change your choice at any time by clearing your browser's site data for this domain, which will show the banner again.

Your rights

You have the right to access, correct, or request deletion of any personal data we hold about you. To make a request, email info@thechildrenseducationcentre.com.

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